Shipping in B2B is different from other types of e-commerce. The reason for this is that the customers are also companies, and both their sales and production depend heavily on the timely delivery of the products they ordered. For example, if an intermediate product ordered from a B2B e-commerce platform cannot be delivered on time, it is inevitable that there will be disruptions in production and that future orders may be supplied from different companies. In this context, cargo solutions in B2B and well-designed B2B cargo integration become crucial, along with having sufficient stock of the products offered for sale.
What B2B Companies Should Do About Cargo for Special Days
We briefly mentioned the importance of cargo operations in B2B above. Cargo operations are a logistic service that can face challenges, as it is a complex process by nature. When the campaigns of large e-commerce companies, public and religious holidays, and other special days come into play, the burden on this already complex operation increases significantly. For this reason, B2B companies that expect timely and complete deliveries prefer to shop from companies that also have reliable solutions for cargo in B2B. An action plan covering special days should be created in the management of the B2B platform, agreements should be made with cargo companies according to this action plan, and additional measures should be taken.
Check Your Stock Status
At the initial stage of the cargo process in B2B, the biggest responsibility of B2B companies is undoubtedly to keep the product in stock in sufficient quantities. If a product is ordered that is not currently available in your warehouse, you must manage the procurement process within the timeframe you promised the customer. When you consider both the production or purchasing process and the time required for the product to reach you, the cargo process in B2B can be delayed and disrupted. You can avoid this by constantly checking your stock levels or by automating this process with software like Trizbi.
Create a Layout in the Warehouse
In B2B, an organized warehouse is as essential as an efficient cargo process for smooth logistics operations. B2B companies keep products ready for sale in their own stock. In addition to the challenges that may arise in product supply or production, it is crucial to maintain a well-organized warehouse to prevent potential delays during peak periods. A well-structured warehouse layout ensures:
- Products are easily located and prepared for the shipping process.
- Congestion during the cargo process is minimized.
Take Advantage of the Express Shipping Option
In B2B, fast shipping agreements can be made with cargo companies to prevent delays and disruptions. Such agreements ensure that products are delivered to the destination address within 1-3 working days. Given the importance of speed for B2B companies, those that offer these types of additional services are often preferred in product or company selection.
Agree with Alternative Cargo Companies
Each cargo company offers logistics services tailored to specific regions. For instance, while logistics capabilities may be robust in areas with high production activity, service may be less efficient in more densely populated areas. To avoid any disruptions, it is advisable to manage the B2B cargo process with alternative cargo options, considering the period and the strength of the company.
Communicate with Customers
Companies that purchase from B2B providers are meticulous about receiving their products on time. Therefore, strengthening communication channels between companies and keeping customers informed about any issues is vital. This not only elevates the customer experience for the purchasing company but also increases trust in your company.
Use Technology
B2B companies should ensure that their customers can monitor the cargo process transparently. To achieve this, B2B cargo integration is a solution that should not be overlooked. With B2B cargo integration, many steps such as cargo delivery, transportation, and final delivery can be tracked by both the B2B company and the purchasing company, regardless of time and location. Trizbi software is a comprehensive solution that also offers cargo integration services to its customers.
