What is Dealer Management?
Producer companies generally use local craftsmen, franchise-contracted companies, wholesalers, and other sales methods to deliver their products to the end consumer. As production volumes increase, expanding sales channels becomes inevitable. Therefore, it is vital for companies to establish an institutional framework within their self-created ecosystem and ensure that processes are managed efficiently. Dealer management within this corporate structure records and manages all sales channels, including shopping, payments, orders, and communication data. Previously, when technological development was limited, these processes were intense and laborious, relying heavily on human effort. Today, thanks to technological advancements, we can utilize machines at every step of the process.
How Does the Dealership System Work?
The dealership system facilitates continuous communication between the company and the dealer. Dealers who log in with their own usernames and passwords can place orders, make payments, obtain information about the status of their orders, view reports such as transaction history, and communicate with the company. Notifications and reminders inform managers about new orders and payments, aiming for quick process completion. Unlike basic systems, a more advanced dealership system can manage all processes from a single screen with modules such as dealer management, product management, order management, accounting, and customer relations.
What Features Should Be Included in Dealer Management Software?
1. Advanced Interface: The dealer management software should feature an intuitive, easy-to-use interface with advanced modules. This design allows for faster and more effective process management for both you and your dealers. Trizbi B2B e-commerce software offers a specialized management panel for each dealer through its advanced dealer management modules, ensuring smooth transactions with defined access information for each dealer.
2. Cross-Platform Accessibility: The software should be accessible from all platforms and viewable on all devices. Trizbi supports cross-platform use, allowing access from IOS and Android applications, so you can manage your business from anywhere.
3. Security: Dealer management software must ensure the security of both the company and its dealers. Protecting personal and sensitive data, such as payment information, from unauthorized access is crucial. Trizbi provides robust security with powerful encryption and SSL technology, ensuring data is protected from interception.
4. Customizable Access: You should be able to grant specific permissions to your dealers. With a wide product range, organizing product groups and pages for dealer access is beneficial. Trizbi B2B e-commerce software allows you to classify dealers based on various authorizations, providing ease of use for both your dealers and your company.
5. Comprehensive Functionality: The software should address all your needs, including the management of departments such as accounting, customer relations, and human resources. Trizbi B2B e-commerce solutions come with various modules for managing these departments. With real-time communication between modules, you can efficiently handle all operations from a single screen.